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Notification templates
Notification templates
Katerina avatar
Written by Katerina
Updated over a week ago

All settings related to the text of notification templates are edited on the ALTEGIO side according to the instructions in the ALTEGIO Knowledge Base section → ALTEGIO Settings → Types of notification (link to instructions).

The service replaces the SMS aggregator in the ALTEGIO system, so to send notifications to WhatsApp, set the value: SMS - Always send.

Text formatting

To format notification text, follow these instructions:

Paragraphs
To divide text into paragraphs, use {{n}}:

example

result

some text
{{n}}
another text

some text

another text

To italicize text, use an underscore on both sides of the text:
_text_

To bold text, use an asterisk on both sides of the text:
*text*

To strikethrough text, use a tilde on both sides of the text:
~text~

To use a monospaced font, use three backticks on both sides of the text:
```text```


Additional features

To add an image to a notification template, add {img:link} to the beginning or end of the template, where link is the link to the image. Available image formats: jpg, png, gif, svg

For example set notification text:

{img: https://i0.wp.com/www.brendanconnolly.net/wp-content/uploads/2016/02/simple.jpg?w=700} Hi! Let me explain

To send files (most image and text formats are supported, except video) as a separate message, use {file:link} in the template, where link is the link to the file.

To send a contact in a conversation, use {sendMeA} in the notification template. The contact card will be sent to the conversation, which is connected to the system.

In the example below, the message has the following text:

Hello! {sendMeA}

To send a geotag, use {geo:a,b}, where a is the latitude and b is the longitude. To get the coordinates, you need to go to maps and copy them.

In the example below, we will create a geotag for Mount Elbrus using Google Maps.

Enter the address or find the desired place/address on the map, then right-click and click on the top value with the coordinates. Then paste the copied data and get:

{geo:43.35172405539995,42.44516736502414}

After that, we add the resulting tag to the ALTEGIO template.


Emoji

To add emojis to text, use the text converter in the application. To do this, go to ALTEGIO in the Integrations → Notifications → Integrilla → Settings section and click on the block with the text Text converter for emoji support.

Enter the notification text and click on the emoji icon to add emojis to the text. After writing the text, click the Convert button and copy the resulting text directly from the field or by clicking the Copy button at the bottom of the window.

Go to ALTEGIO → Settings → Notifications → Types of notification, select the desired notification type and click Edit (pencil icon). In the SMS template drop-down list, select Your template and paste the copied text into the field that appears and click Save.

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